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Banking in the 21st century

The financial landscape is changing at a blistering speed. With volatile global markets, changing regulations and new financial products, there is a major need for professionals in the Financial Services Sector to acquire new insights into the complexities of banking in the 21st century.

The Bank Management Simulation Program, FirstB@nk 3, provides professionals with a broad perspective on the business of banking. By taking on the role of the management team of a bank for the duration of four financial quarters, you will be exposed to the major products and activities of a commercial bank. You will also experience the impact of the economy, regulations and competition on the various quarterly decisions to be made as well as the key risks banks face today. The successful completion of the FirstB@nk 3, Bank Management Simulation Program provides professionals with a certificate in “Banking in the 21st Century” which amounts to 6 CPE credits.

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Balance sheet management

Volatile global markets, changing business models as well as an increasing regulatory environment have made Asset Liability Management (ALM) a critical function for banks and financial institutions today. Capital Management together with Liquidity Management is at the forefront of the financial landscape. It is therefore increasingly important to define, measure, monitor and manage an institution's exposure to all types of financial risks on a coordinated and consistent basis.

The GuardB@nk 3 Asset & Liability Management Simulation Program has been designed as a practical tool to enhance the ability of practitioners to deal with the complexities involved in the management of the Balance Sheet of a bank. The successful completion of the GuardB@nk 3, ALM Simulation Program provides professionals with a certificate in “Balance Sheet Management” which amounts to 8 CPE credits.

Risk management in banking

Risk Management is crucial to the performance of a bank. Today more than ever before, the focus on risk management has become critical with volatile global markets, ever changing regulations and new financial products impacting the day-to-day decision making in a bank.

The InterB@nk 3, Risk Management Simulation Program is a practical learning tool used to identify, analyze and mitigate risk in commercial banks. The simulation exposes participants to the major risks faced by banks in today's volatile environment and provides them with the opportunity to identify and analyze these risks. In trying to manage several financial risks during a specific economic environment, participants gain an enhanced understanding of what actions are taken by banks to limit potential impact on the profitability as well as the value of the equity of their bank.

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Retail banking

The Retail Banking Simulation called B@nkShop, equips retail bank managers with an understanding of the many factors influencing the successful management of a retail bank.

In a complex and continuously changing environment and challenged by an ever-increasing product and service range, multi-channel distribution, increased market segmentation and competition, effective and efficient management of the retail banking business has become crucial.

The simulation focuses on the key success factors and their interdependencies that determine the performance of a retail bank, and covers issues such as increasing market share in profitable segments, increasing profitability across various sectors and increasing customer value through high quality service.


FirstB@nksim is a challenging, practical and engaging way to learn and experience how a bank is run. The banking game provides first-hand insight into the business of banking and an understanding of how economic and business conditions impact a bank’s performance. The banking game consists of 8 learning levels.

Via the e-learning modules available in each level, you are provided with the theoretical concepts of key banking activities, products and concepts. You can then immediately apply these concepts by making decisions for the bank based on the new insights you have gained.

On each level you are put to the test by making decisions for the bank on a quarterly basis and having to generate sufficient profit for the bank. How much new business would you like to attract for credit cards? How much should you invest in marketing, IT and in the training of staff? There are some examples of the decisions you are required to make. After completing all the decisions for that level, the game provides immediate results allowing you to evaluate the impact of your decisions on the performance of the bank. After achieving the required profit for the bank, you are then promoted to the next level.

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